Our friendly staff at Quingo endeavour to make you feel at ease throughout your mobility scooter selection journey; from demonstration and assessment, all the way through purchase and aftersales. We know that buying a scooter is a considered decision which shouldn’t be rushed, which is why we make sure that our customers aren’t put under pressure at any point of the process.
We would like to thank all our customers who have provided recent feedback after meeting with our sales team this week for a demonstration of our scooters. We appreciate hearing feedback from both those who have purchased a Quingo, and others who did not purchase as well. Here are some of the comments received this week from customers who went on to purchase a Quingo scooter.
Mr John Russell from Norfolk commented on receiving a “first class” service.
Ms A Thomson from Poole stated that her experience has been positive on each and every occasion.
Prof Graham Falconer from Oxford commented on our swift and efficient service in solving his request.
Mr Frederick Robert Myhill from Northumberland wrote to us to express that the sales process was problem-free and the team were helpful in sorting everything out.
Mrs Mcguire from Lancashire, who did not purchase a Quingo after her free demonstration, commented to say that the advisors were extremely helpful nonetheless.
Our team carry out a thorough assessment during demonstration and provide expert tuition on the model’s different features to ensure that you have the chance to enquire about anything you may be unsure of.
If you do feel unsatisfied with your experience, we strive to work together to resolve this quickly and professionally. In the rare instances that we do hear that there have been problems with your scooters, we aim to collect your vehicle as swiftly as possible and issue a full refund. We stay in contact during every step to check that our customers are satisfied and solve any difficulties. So keep your feedback coming, and thank you for taking the time to let us know what we can do to keep improving our service.
Full information on this fantastic offer is included in the graphic below. If you would like to request a demonstration or or receive your full colour Quingo brochure, call us FREE on 0800 731 3376. We look forward to hearing from you!